Furniture Order Procedure

There are three furniture delivery options:

• In-Carton – no set-up, assembly, or installation. Items must meet size and weight restrictions for free delivery.
• In-Carton Exceptions - no set-up, assembly, or installation; however, item’s size and weight requires special handling and necessitates delivery charges.
• Inside Delivery and Set-Up – requires set-up, assembly, or installation by Corporate Express. Deliver charges and installation fees apply.

DETAILED DESCRIPTON OF PRODUCT QUALIFICATIONS, DELIVERY, AND INSTALLATION

An In-Carton item can be ordered online via E-Way if size (48”H x 36”W x 24”D or less) and weight (60 pounds or less) restrictions are met. This item does not involve set-up, assembly, or installation (you and/or your department will assemble the item). Please do not discard the boxes until you have inspected the furniture. Delivery is free and the item will be delivered by your Corporate Express supply driver as part of the routine “next day” delivery schedule.

An In-Carton Exception must be ordered via the Northwestern University Office Supplies Program Furniture Order Form* if the size exceeds 48”H or 36”W or 24”D or it weighs 61 pounds or more. This item does not involve set-up, assembly, or installation (you and/or your department will assemble the item). Please do not discard the boxes until you have inspected the furniture. Delivery fees will vary based on the type of product, number of pieces ordered, delivery location, complexity of delivery and time required to complete the delivery. The person ordering the item must acknowledge and accept the delivery fee before the order is placed. When you submit the Northwestern University Office Supplies Program Furniture Order Form please check the “Quote” rather than the “Order” box. To insure an accurate delivery quote, please list the model number and quantity of each item, and indicate any special conditions for this delivery, such as:

• the building is considered residential rather than office/classroom
• a receiving dock is available
• an elevator is available
• if a "stair carry" is necessary, please list the number of inside and outside steps

Northwestern can e-mail the request for quote for the In-Carton Exceptions to IllinoisFurnitureSupport@cexp.com or fax to 630-783-7257 then Corporate Express will e-mail the form back to the Northwestern Department with the associated charges for inside delivery and set-up, as well as the individual furniture prices. Once you receive the quote, check the “ORDER” box, sign the Authorized Signature at the bottom and fax your order to 1-3849. A tracer number will be assigned and the order processed by emailing the order to IllinoisFurnitureSupport@cexp.com or by faxing to 630-783-7257.

An item or items intended for Inside Delivery and Set-Up must be ordered via Northwestern University Office Supplies Program Furniture Order Form, and will be delivered separately from routine “next day” delivery schedule. Delivery and installation charges will vary depending on type of product, number of pieces ordered, delivery location, complexity of delivery and time required to complete the delivery and installation. Please fill out the Northwestern University Office Supplies Program Furniture Order Form and fax it to Northwestern’s Office Supplies Program at 1-3849. The person ordering the item must acknowledge and accept the delivery fee and installation charges before the order is placed. When you submit the Northwestern University Office Supplies Program Furniture Order Form please check the “Quote” rather than the “Order” box. To insure an accurate delivery charge and installation fees quote, please list the model number and quantity of each item, and indicate any special conditions for this delivery, such as:

• the building is considered residential rather than office/classroom
• a receiving dock is available
• an elevator is available
• if a "stair carry" is necessary, please list the number of inside and outside steps

Northwestern can e-mail the request for quote for the Inside Delivery and Set Up to IllinoisFurnitureSupport@cexp.com or fax to 630-783-7257 then Corporate Express will e-mail the form back to the Northwestern Department with the associated charges for inside delivery, set-up, assembly, and installation, as well as the individual furniture prices. Once you receive the quote, check the “ORDER” box, sign the Authorized Signature at the bottom and fax your order to 1-3849. A tracer number will be assigned and the order will be processed by emailing the order to IllinoisFurnitureSupport@cexp.com or fax it to 630-783-7257.

Any questions or concerns regarding furniture quotes or orders please e-mail IllinoisFurnitureSupport@cexp.com.

*You will need to have Adobe Acrobat Reader to open the PDF files. The free download is available on Adobe's web site.