Maintenance
Full mechanical
maintenance is provided for all motor pool vehicles.
It is the responsibility
of departments with long-term vehicle rental(s) to present their
vehicle(s) for maintenance service every three (3) months or three
thousand (3,000) miles, whichever comes first. Please contact the
Motor Pool office at 847-491-3560 to schedule an appointment. Loaner
vehicles can be provided for scheduled maintenance. Please note
that the loaner vehicle provided during major service or repair
may not be an exact replacement for your current vehicle.
Departments
with permanently assigned vehicles are responsible for cooperating
with Motor Pool to keep Safety Lane and Emission stickers up to
date, and to keep their vehicles clean and in good running condition.
If mechanical
problems occur, please contact the Motor Pool office at 847-491-3560
immediately. Breakdowns caused by negligence are fully chargeable
to the renting department.
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Breakdown
If a vehicle
breaks down during normal business hours (8:00 a.m. to 5:00 p.m.,
Monday to Friday), please contact Motor Pool at 847-491-3560 for
pick up of the disabled vehicle. Please make sure that the telephone
you are calling from will accept incoming calls. If a vehicle breaks
down outside of normal business hours, the after-hours emergency
pager number is (847) 335-3098. This information can also be found
in the packet in the glove compartment of the rental vehicle.
If no one can
be contacted, make sure the vehicle is in a safe location. If necessary,
have the vehicle towed to a safe location. Do not authorize anything
but minor repairs. Save the original receipts for all emergency
repairs because you will only be reimbursed based on original receipts,
not photocopies. Please retain the old parts, if possible, and return
them to Motor Pool when you submit the request for reimbursement.
Alternative
transportation following a major breakdown or accident may include
a replacement rental vehicle, bus, taxi, or train.
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