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Frequently Asked Questions

 

 

 

Campus Mail

Addressing

Use the familiar brown Inter-Departmental Correspondence envelopes for your internal mailing needs. Please type or print legibly and fill in all blanks.

To _______________________________

Dept. ___________ Mail Code _______
Room No.
& Bldg. ___________________________

Campus:  EVANSTON      CHICAGO


The Inter-Departmental Correspondence envelopes are used repeatedly for internal mailings so please make sure that all previous markings have been crossed out. Used envelopes are sometimes available in Mail Services, contact your campus mail room to inquire. Or, new ones can be ordered from the Office Supplies Program. Addressing campus mail on white envelopes is not recommended because it may be mistaken for U.S. mail and deposited at the U.S. Post Office.

A change of internal location must be acted upon promptly. As soon as a department learns of it's new location and mailing address, it should send a note or memo to Mail Services and Human Resources, and every person should change their respective Ph address. [https://directory.northwestern.edu/edit]

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Confidential Correspondence

It is recommended that confidential matters be inserted into a clean, plain envelope (free of any previous markings) and sealed. The sender should mark the envelope with "Personal & Confidential" or "To be Opened By Addressee Only", then inserted it into an Inter-Departmental Correspondence envelope with the proper address information. This ensures against misdirection or lack of proper security.

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Mass Campus Mailings

Mass campus mailings may be sent without envelopes by putting the address directly on the letter or flyer. When ordering labels for mass campus mailings, request that they be printed in address order, and please keep them in order when labeling and sending your mailing.

Mail Services can pick up the mass mailing in portions, as it is completed. If a department wishes for the entire mailing to go out on the same day, simply advise Mail Services to request that all portions be held until the mailing is completed.

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Non-Mailable Items

Items such as metal pieces, glass parts, chemicals, etc., cannot be mailed in envelopes. They require special packing before mailing or shipping. The mail center will be able to determine the most appropriate handling method.

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Locations Served by Mail Services

Mail Services delivers and picks up mail at various locations on the Evanston campus, including the following:

  • Student residence halls
  • Greek houses
  • ITECH - 1801 Maple
  • Institute for Learning Sciences - 1890 Maple
  • Traffic Safety School - 990 Grove
  • DUNU Center
    • 1007 Church Street
    • 1880 Oak
    • 1603 Orrington
    • 1033 University Place

The exceptions are Evanston Hospital, Hillel Center, Seabury-Western Theological Seminary, and Sheil Center.

The Chicago campus service area covers the following locations:

  • Northwestern Memorial Hospital
  • Passavant Pavilion
  • Prentice Women's Hospital
  • Rehabilitation Institute
  • Veteran's Lakeside Hospital
  • Wesley Pavilion
  • 680 North Lake Shore Drive
  • 645 North Michigan Avenue
  • 676 North Michigan Avenue
  • 303 East Ohio (Time-Life Building)
  • 222 East Superior
  • Other University addresses in Streeterville

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Separating Mail

To help expedite the delivery of mail, please address properly and separate your mail into the following categories before it is picked up:

  • Domestic mail that requires postage
  • International mail that requires postage
  • Stamped mail
  • Evanston campus mail
  • Chicago campus mail

If you have several pieces of campus mail going to the same building or to the other campus, rubber band them together and mark them "All for .....". This will help speed up delivery of this mail.

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Transit Time

Inter-campus, or campus-to-campus, mail will be delivered to the recipient within two (2) working days of receipt in the mail stream and represents the longest time needed to process mail. Intra-campus, or same-campus, mail will be delivered within one working day (excluding mail which must pass through other McGaw Medical Center mail rooms).

The mail centers operate on an 8-hours-per-day, 5-days-per-week schedule. Please be mindful of the limited operating schedule when mailing time-sensitive notices for meetings, seminars, and other activities.

Campus mail is transported between the Evanston and Chicago campuses three times daily based on the schedule below:

Departure from Chicago
Arrival in Evanston
Departure from Evanston
Arrival in Chicago
9:30 a.m. 11:00 a.m. 11:30 a.m. 12:30 p.m.
1:30 p.m.
3:30 p.m.* 12:30 p.m. 1:30 p.m.*
3:30 p.m. 4:30 p.m.* 2:30 p.m. 3:30 p.m. *
* May not be delivered until the next business day.

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