Frequently Asked Questions

Banking FAQs

• Why should I choose a U.S. Bank WildCARD?
• Where do I sign up?
• What happens if I have a question or problem when I sign up for a U.S. Bank account online?
• What if I already have a U.S. Bank account?
• I’m usually tied up in class all day and I may not always have time to get to the bank during the day. Will U.S. Bank’s Norris University Center branch be open after my classes are over?
• Where can I use the U.S. Bank WildCARD?

Why should I choose a U.S. Bank WildCARD?

In Evanston, you’ll be able to get fast money on campus (with no ATM fees) at the Norris University Center (with a full-service branch open 9:00 am – 6:00 pm Monday – Friday as well as 3 ATMs), Shepard Hall (outside building), Sports Pavilion and Aquatics Center (SPAC), Kellogg (Jacobs Center – Lower Level Food Court), the Technological Institute, and the Pancoe Building.

In Chicago, ATMs are located in Abbott Hall, Searle Medical Research Building, Huron Parking Garage (East Huron Street Entrance), and Levy Mayer Hall. Chicago campus students can also visit the U.S. Bank full-service branch at the following location:

U.S. Bank Chicago River Office
360 N. Michigan Avenue
Chicago, IL 60611
312-836-6450
9 :00 am – 5:00 pm Monday - Friday
Hablamos español

• You'll enjoy all-in-one-card convenience with a WildCARD that does double duty as an ATM card at many more locations than ever before off-campus -- 5,000 ATMs and 2,400 branches in 24 states.
• You’ll never have to worry about having your personal check accepted when you travel with the WildCARD ATM card; it can also be used as a debit card at over 1.2 million Interlink point-of-sale locations such as gas stations and supermarkets; swipe your card, select “debit,” and enter your ATM PIN code.
• You'll save even more money with one free box of checks*, no monthly service fee/free checking account, no minimum balance requirement, and four free non-U.S. Bank ATM transactions per month.**
• You can pay bills and bank anywhere, anytime with free Internet Bill Pay and online banking.
• You can use teller services free of charge.
• You'll never catch the ATM machine eating your card for lunch - because U.S. Bank machines use the latest "dip" technology. Just swipe your card, collect your money - and GO!
• Your parents can replenish your account at any time by using U.S. Bank’s free online banking from their home computer, transferring funds from their own U.S. Bank account to yours, or depositing a check in your account at a U.S. Bank branch in their neighborhood.
  
  *U.S. Bank Northwestern University logo-style checks or 50% off on most other styles (limit 150)
  **Other ATM owners may assess a usage fee. Member FDIC.

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Where do I sign up?

If you’d like to open a U.S. Bank account now – you can do it online. For students, simply go to usbank.com/northwestern. If you have any questions or problems with the application process (for example, if you are turned down because you do not have a credit history), please email U.S. Bank. Faculty and Staff, visit usbank.com and use reference code 001739.

If you prefer to apply in person once you get to campus, you can apply at the U.S. Bank full-service branch at Norris University Center. If you wish, you can access the application online (student application, faculty/staff application), and bring the completed application with you to the bank when you return to school.

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What happens if I have a question or problem when I sign up for a U.S. Bank account online?

If you have any questions or problems with the application process (for example, if you are turned down because you do not have a credit history), please email U.S. Bank.

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What if I already have a U.S. Bank account?

No problem – just bring your bank account info with you to the U.S. Bank Norris University Center branch and they will link it to your WildCARD. Any arrangements you have already made with U.S. Bank in the past (such as direct deposits) will stay the same.

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I’m usually tied up in class all day and I may not always have time to get to the bank during the day. Will U.S. Bank’s Norris University Center branch be open after my classes are over?

The U.S. Bank representatives understand a student’s busy schedule and the Norris University Center full-service banking branch will be open until 6:00 PM during the week.

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Where can I use the U.S. Bank WildCARD?

On the Evanston campus, there are ATMs located in:

• Norris University Center (branch and food court)
• Shepard Hall (outside building)
• Sports Pavilion and Aquatics Center (SPAC)
• Kellogg (Jacobs Center – Lower Level Food Court)
• Technological Institute
• Pancoe Building

In Chicago, ATMs are located in:

• Abbott Hall
• Searle Medical Research Building
• Huron Parking Garage (East Huron Street Entrance)
• Levy Mayer Hall

Additionally, there are over 40 locations in the greater Chicago area alone – Algonquin, Aurora, Bolingbrook, Chicago, Deerfield, Des Plaines, Downers Grove, Elgin, Elk Grove Village, Elmhurst, Geneva, Glen Ellyn, Highwood, McHenry, Naperville, Niles, Northlake, Oak Park, Palatine, Park Forest, Riverwoods, Rolling Meadows, Rosemont, St. Charles, and Wheeling, plus other ATMs in Arizona, Arkansas, California, Colorado, Florida, Idaho, Indiana, Iowa, Kansas, Kentucky, Minnesota, Missouri, Montana, Nebraska, Nevada, North Dakota, Ohio, Oregon, South Dakota, Tennessee, Utah, Washington, Wisconsin, and Wyoming. For a complete list of ATM locations and branches, go to U.S. Bank’s site at usbank.com/northwestern. The WildCARD ATM card can also be used as a debit card at over 1.2 million Interlink point-of-sale locations nationwide; simply swipe your card through the reader, select “debit,” and enter your ATM PIN code.

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